YOUR LOCAL ENTERPRISE AGENCY

A Cut Above the Rest

Aunt and Niece pairing Hayley Burton and Sue Pipe had been looking to purchase a hairdressing salon in their local area and had enquired about several existing businesses. When one of these closed down in the village of Newport, they acted quickly and moved to start HS Hairstyling in order to fill the void this had left.

Sue and Hayley were both fully qualified stylists and had worked in hairdressing for a number of years, although Sue had experience as a retail manager, neither had any experience of starting a business. They were recommended to talk to David  East in the Saffron Walden office of Business Development Services. David gave the pair extensive assistance in starting their business, offering advice across all areas. Hayley was very impressed with the depth of David’s knowledge “David seemed to have information about everything we could possibly need, there were lots of points we hadn’t thought of but we decided that if we going to set up, we wanted to do it the right way” David also helped Sue to update her skills by attaining an NVQ funded by the Government.


HS Hairstyling has gradually developed a strong customer base in Newport and the surrounding area, Sue believes this is due to their excellent customer service “as soon as a customer walks through the door they get our undivided attention. We will not leave them for half an hour while we deal with another client.” The quality and value of their work is also another point of pride for the pair “We do not charge the same high prices that other hairstylists do but we know that whether a haircut costs fifteen pounds or fifty pounds the quality must be the same.”

The partners return to David for advice on a quarterly basis free of charge for continual advice. David has been a continual help to the pair throughout the history of their business and they know that should they have any concerns or problems he is at the end of the phone and always has their best interest at heart. “For anyone starting a business I would recommend going to see David East at BDS, he advised us on tax, legal procedures, advertising and he made sure we knew what we had coming in and what we were paying out, so we are in full control of our finances.” Sue and Hayley are both extremely proud of the progress their business has made, “Starting this business is one of the best things we have ever done, we feel we belong here and love coming into work everyday.”

HS Hairstyling
Make an appointment by phone on 01799 541711